Call Support
+92 300 8472196
Monday – Saturday: 8:00 AM – 10:00 PM
Frequently Asked Questions
Straight answers about appointments, doctors, diagnostics, emergencies and joining our network.
Help Centre
Everything patients ask us
Cannot find your answer? Call +92 300 8472196 or send a message from the contact page.
Use the appointment form on this website, or call our support number during opening hours. Submit your name, phone number, preferred department, doctor, date and time — our team then contacts you to confirm the slot.
Yes. The appointment form includes a doctor selection field, and every doctor profile has its own “Book Appointment” option. If your preferred doctor is unavailable on the requested date, we will suggest the closest alternative slot.
Medical Care Hub publishes emergency contact information and guidance. We do not claim to operate ambulance or emergency response services. If a situation is life-threatening, contact your local emergency service immediately.
Each hospital and clinic listing includes a location, timings and a call option. You can also reach our central support line or WhatsApp number and we will direct your query to the right facility.
Yes. Call or WhatsApp our support number with your name and original appointment details at least a few hours before the scheduled time and we will arrange a new slot where availability allows.
Online appointment requests are available through this website at any time. Availability of teleconsultation depends on the individual doctor and clinic, so please confirm with our support team when your request is acknowledged.
Visit the diagnostic services section for a summary of routine blood tests, pathology panels and preparation instructions such as fasting requirements. For test-specific queries, contact our support team.
Healthcare providers can send practice details, qualifications and facility information using the contact form. Listings are reviewed before publication, and only verified information is added to the directory.
Still Need Help?
Three ways to reach a human
+92 313 5624088
Quick questions and follow-ups
care@medicalcarehub.site
Replies within one working day
Emergency Information
Need Urgent Medical Assistance?
If this is a life-threatening emergency, contact your local emergency service immediately. For guidance on reaching the right department, urgent appointment slots or what to bring with you, our support line can help during opening hours.
Medical Care Hub provides emergency information and coordination support. We do not claim to operate ambulance or emergency response services.